Offering a comprehensive range of medical services, procedures and testing
Shop 8, 101 Valley Way, Mount Cotton, Queensland
Monday – Friday 8:00am – 5:00pm
Saturday and Sunday Closed
Public Holidays Closed
N.B. This clinic does not offer an after-hour service. For all urgent medical problems, please contact your nearest hospital.
Meet the Doctors at Mount Cotton Medical Centre
Where to find Mount Cotton Medical Centre
Located south-east of Brisbane, Mount Cotton is a 40 minute drive from the centre of town. You’ll find our clinic in a shopping centre with ample car parking available.
We operate an appointment system but do keep some appointments open for urgent consultations. You can make an appointment with your doctor by telephoning the surgery.
Standard consultations are 10 minutes duration. This may change if there has been emergencies or if the surgery is very busy. The doctor is able to address one medical problem per consultation, which allows that problem to be dealt with thoroughly and comprehensively, and to allow miscellaneous related issues to be addressed.
Longer appointments can be made though will incur a private fee.
Home visits are available by prior arrangements with the receptionist and as clinically required after discussion with the treating doctor.
You will be informed if fees apply.
Third Party Consent
Contacting your Doctor
If urgent, please give reception staff a clear, concise explanation of the nature of the emergency. This information will be passed on to the doctor. Alternatively, contact the nearest hospital or call 000 if life threatening.
Our patients will be given the option of being contacted by electronic means via email, however this is not our preferred method of communication.
Recall and Reminder Systems
As part of our quality assurance and accreditation we will invite you to participate in a survey requesting your views of the practice. All surveys are confidential and assist us in improving our service delivery.
However, please do not wait for a survey to be distributed before you voice your concerns or suggestions. Suggestions or complaints may be placed in the ‘suggestion box’ in the waiting area or discussed with the practice manager. All communications are completely confidential. We will make every effort to respond quickly to your suggestion.
Alternatively you can raise any concerns with the Health Care Complaints Commission by contacting them on
Level 12, 323 Castlereagh Street, Sydney
Tel: (02) 9219 7444
Email: [email protected]
National Relay Service (NRS)
For patients with a hearing/communication impairment
Phone: 133 677
Translating and Interpreting Service (TIS)
For patients who speak languages other than English and require the services of an Interpreter
Phone: 131 450
Engaging with Other Services, Referrals and Scripts
Our practice regularly engages with local health services, such as specialists, allied health and hospitals. If required, your GP will provide sufficient information (referral letter) to plan and facilitate optimal care. It will be necessary to have a consultation with your doctor before a referral can be made.
Scripts will not be given over then phone. You will need to book an appointment with your doctor if you require repeat scripts to ensure you are receiving appropriate care.
Transfer of Medical Notes
Medical related fees for our clinic
Although most of our appointments are done through bulk-billing, longer or complex consultations will incur a private fee. Medicals and non-Medicare card holders will need to pay a fee at the time of consultation. Fees are as follows:
- Standard consultation, bulk-billed: $37.60
- Standard consultation, private fee: $85
- Long consultation, private fee: $130
- Basic medical: $200 + GST
For your convenience we accept EFTPOS or cash payments along with Visa or MasterCard.
Bulk Billing is available for standard consultations (up to 15 minutes):
- All children up to the age of 16 years
- All patients with a current Medicare card and a:
o Pensioner card
o Health Care card
o Commonwealth Seniors Health card
Services provided at Mount Cotton Medical Centre
Skin cancer checks
Contact Mount Cotton Medical Centre to book an appointment
To book an appointment time with your choice of Doctor, please click below to our appointment manager.
If you want to send us feedback or have a general query, please send us an email using the form below.